"Relationships is not a difference maker,

it is 'the' difference maker." 

Build the Buy-In

“Buy-In” - things you can control that require no skill

(passion, attitude, effort, energy, trust, commitment, relationships)

Positive Performance Pathway

  1. Know and do what is right (to build trust)

  2. Do your best with relentless effort (to build commitment)

  3. Do it with compassion and care for others (to build love)