This semester course will introduce the world of sales and the impact on businesses. The course will cover a wide variety of areas such as the seven selling steps, personal sales, corporate sales, and e-sales as well as participation in an analysis of the skills needed to succeed in the sales field. Selling involves the art of communicating effectively with people to explain how a product or service will benefit them and meet their needs. The student will participate in classroom theory, projects, field trips and sessions with guest speakers. The course will include the opportunity to achieve a national certification in “Customer Service” through the National Retail Federation.