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Welcome to IT Services

The State College Area School District IT department provides services and support for all district technology services. We are responsible for maintaining the district's data center, ensuring the reliability of all services, and providing support for all users and families in the use of district equipment.

IT Help Desk

We cater to staff, students, and parents via phone, and e-mail!  Have a tech-related question? Feel free to reach out to us.  Office Hours: Monday through Friday 8 a.m. to 4 p.m.

Phone: 814-231-7743
Email: itsupport@scasd.org

IT Knowledge Base

The SCASD IT Knowledge Base consists of how-tos, step-by-step instructions, general information and frequently asked questions for many technology services.

IT Knowledge Base

Ticket System

District staff and students may also submit and manage tickets online

IT Services Ticket System

Our Location

SCASD IT Office is located in the Panorama Village Administrative Center at 240 Villa Crest Dr. State College PA 16801

Google Map Location

IT Services - Fast Facts

73,251

Devices Supported

District Owned Devices - Laptops, Desktops, 1:1 ChromeBooks, iPads, Printers, Copiers, Infrastructure & More

24,381

Average IT Tickets Created per Year

Average time to close less than 24 hours - Majority closed within hours of being submitted!

4.9

Overall Satisfaction Rating for Tickets

Response was quicker than expected and kept responding quickly to clarify issues. Also offered choices on what to do, thanks!

15000 +

Users Supported - Families, Students & Employees of the District

Over 14,000 Students & Families and 2000+ Employees Supported